Overview of the American’s with Disabilities Act (ADA) Course

The Americans with Disabilities Act (ADA) addresses many disability concerns, but this Course brings attention to the Americans with Disabilities Act as it pertains to speech, language and hearing issues of individuals, employees or customers. Part of this ADA Course(Speech-Language-Hearing Perspective) tries to bring sensitivity training to your employees to help them experience how it feels to have a speech, language or hearing problem and to develop more empathy towards individuals who have communication difficulties.

Determining your Need for the ADA Course

The ADA Course is designed for managers who need to know how to address the speech, language or hearing needs of both their employees and customers. It trains employees to recognize the communication factors that may improve and assure a pleasant work environment. It also addresses communication issues that may affect the selling of goods and services to customers having speech, language or hearing concerns.

Structure of the Course

This Course requires a few hours to complete. It will undoubtedly provide at least one new ADA (Speech-Language-Hearing) idea which you have not considered. You may complete this Course all in one session, or finish it section by section. This ADA overview course encompasses a wide range of materials. It utilizes downloadable handouts made available for an individual’s later, private, in-depth study that can be kept for future reference after the time period for your Course has expired. It is the learner's responsibility to download them during the time allotted before the Course's expiration.